Delphine Judith and Philippe Chion-Hock are analysts in the cross-functional tools and information system service of the Crédit Agricole of Réunion. They are in charge of all applications used by the Crédit Agricole of Réunion agencies (collection of documents, Magency, Salesforce Chatter, intranet portal...)
From the selection of the right tool, the training management, the use by the employees, to the follow-up and after-sales service, their jobs’ scope covers it all.
They found out about Magency thanks to the Deloitte Cabinet, which provided conseils and guidance for them last year on the co- construction of the corporate development plan. The direction was convinced by the relevance of the Magency Solution, the utility to digitize the contents and the capacity to create analytics with produced results.